In store: Unused, unworn items purchased in store may be exchanged for goods or a store credit within 14 days of purchase with original tags and receipt. Online: Unused, unworn items purchased online may be returned within 7 days of arrival for a full refund. Customer pays return shipping costs. Must be postmarked within 7 days of receiving the original shipment. Keep track of your tracking information. Credit will be issued as quickly as possible upon receipt of your return. Credit may take 3-5 business days to process. Return items to: Plain Jane 1104 Central Ave. St. Petersburg, FL 33705.